You may submit your complaints, in any of the following ways:

1. Contact the Compliance Officer of AFHL. at (562) 693-1241 ext. 108; or
2. Email us your complaints to: LARIBA @LARIBA.com
3. Mail your compliant to:
   American Finance House LARIBA
   Compliance Officer
   15141 E. Whittier Blvd., Suite 400
   Whittier, CA 90603
   Tel: 562-693-1241 or Fax (562) 693-1546

Please include the following information in your complaint:

1. The name, address, telephone number and email where you could be contacted.
2. A description of the act or practice that caused your complaint, including all relevant facts.

It is our policy to respond to and resolve complaints as soon as possible but not later than 30 days from the date the complaint is received.

In the event a complaint is not resolved to your satisfaction you may contact the Consumer Finance Protection Bureau (“CFPB”), toll-free (855) 411-2372., or visit the CFPB’s Consumer Site at https://www.consumerfinance.gov/complaint/ or the relevant licensing entity for AFHL listed on: https://www.lariba.com/sitephp/license.php